Privacy Policy

Effective Date: May 4, 2026

Mail the Block (“we,” “us” or “our”) is a service operated by Pinpoint Digital, LLC DBA Mail the Block. We are committed to protecting your privacy and ensuring transparency about how your information is collected, used and shared.

This Privacy Policy explains how we handle your information when you use our website and services.

1. Business Information

Business Name: Pinpoint Digital, LLC DBA Mail the Block
Address: 55 Whiting Street, Suite 3B, Plainville, CT 06062
Contact Page: https://mailtheblock.com/contact/

2. Information We Collect

a. Information You Provide

We may collect information you voluntarily provide including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job site addresses and related project details
  • Photos submitted via SMS, web forms or other methods

b. Automatically Collected Information

When you visit our website we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Referring website

This information is typically collected using cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Provide and operate our services
  • Process and fulfill postcard mailing requests
  • Communicate with you about your account or service requests
  • Send service-related SMS messages (if you opt in)
  • Improve our website and services
  • Prevent fraud and ensure system security

4. SMS Communications

If you opt in to receive SMS messages:

  • Messages may include service confirmations, reminders and account-related notifications
  • Message frequency varies based on usage
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • You can request help by replying HELP

We do not use SMS for unsolicited marketing.

5. Sharing of Information

We do not sell your personal information.

We may share information with third parties only as necessary to operate our services including:

  • Mailing and printing providers (to send postcards)
  • Address validation and geolocation services
  • SMS and communication platforms
  • Website hosting and analytics providers

These providers are only given the information necessary to perform their functions.

6. Use of Job Site Information and Photos

By submitting job site addresses and photos you acknowledge:

  • You have the right to use and share the provided content
  • The content may be used to create and distribute postcards to nearby households
  • The content may identify a general location (e.g. street name) but we do not intentionally publish exact addresses on mailers

We recommend avoiding inclusion of sensitive or personally identifiable details (e.g. visible house numbers, license plates).

7. Cookies and Tracking

We may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website performance
  • Support marketing and advertising efforts

You can disable cookies through your browser settings.

8. Data Security

We take reasonable measures to protect your information including:

  • Secure servers and hosting environments
  • Limited access to sensitive data
  • Use of trusted third-party providers

However no system is completely secure and we cannot guarantee absolute security.

9. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

10. Your Rights

Depending on your location you may have rights to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data

To make a request please contact us via our contact page.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices please contact us: https://mailtheblock.com/contact/.

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